Puerto Rico Tourism Company

Puerto Rico Tourism

Air & Maritime Access

The Air and Maritime Access division of the Puerto Rico Tourism Company’s mission focuses on increasing air and cruise traffic flow.

The team engages in business development initiatives in order to sustain and expand transportation offerings to & from Puerto Rico.

Our roles and responsibilities include:

  • Government relations with cruise and airlines companies
  • Promote new government incentives for airlines and cruise companies
  • Act as a liaison with other government and private entities in assistance to cruise and airline companies to better improve or create new tourism services
  • Act as a liaison between cruise/airlines companies and the PRTC’s specialized departments to provide the market knowledge and analysis for the creation of new touristic products for their clients
  • Coordinate and assist cruise and air access trade shows
  • Negotiate Air & Maritime Access Marketing Coops
  • Coordinate with all PRTC departments for the execution of the Marketing Coops
  • Create advertising in cruise & airline magazines
  • Work alongside the Puerto Rican Ports Authority to better sell and assist cruise lines
  • Coordinate the Integration of Sales, Advertising & Marketing in Airlines Coops

Air Access

Routes map 2

Cruise Ships

Cruise Ships in San Juan

San Juan has two cruise terminals, one in San Juan Bay and the other at the Pan American terminal across from the bay. Between them, the ports host around 500 cruise ships per year. Many of the cruises that make a voyage through the Caribbean make a port call in Puerto Rico, including Carnival, Royal Caribbean, Celebrity, Princess, Costa, Regent Seven Seas Cruises, Windstar, Norwegian Cruise Line, AIDA, Seabourn, Silversea, MSC Cruises, Oceania Cruises, and even Disney Cruises.

The San Juan Bay terminal has the capacity to receive up to 7 ships at once. The location of the piers gives visitors easy access to explore the historic city of Old San Juan, which makes it the most convenient port of call for people only spending a day on the island as many attractions, restaurants, bars, and landmarks are just within walking distance.

The Pan American terminal has a pier that accommodates 2 cruise ships. It is located near Fernando Luis Ribas Dominicci Airport in Isla Grande, right next to the Puerto Rico Convention Center, the Sheraton Puerto Rico Hotel and Casino, and the Hyatt House Hotel. Getting in and out of the city requires either a taxi or rideshare, and if San Juan is your point of departure, your cruise ship will likely embark from there.

Cruise ships in Ponce

In a recent move to expand cruise options to the island, the southern city of Ponce now receives the Serenade of the Seas and Celebrity Cruise four times per year. If you choose to make this town your port of call, you can enjoy historical sites such as El Parque de Bombas — an iconic fire station-turned museum — Castillo Serralles, or you can enjoy a day at La Guancha boardwalk where there are plenty of seafood restaurants, fritter carts, live music, and other activities.

The Economic impact for the month of November 2021 based on a projection of 60% capacity is $ 7,789,884.28.  We expected a total of 34 boats during November of 2021 (6 homeports and 28 in transit). The behavior of cruise ships is cyclical and November marks the start of the high season. If we compare this November 2021 to November 2019, we’ve seen a 56% decrease in passengers and a 45% decrease in ship visits, but by January 2022 we hope to begin to see higher numbers similar to those before the pandemic began

Home Port / In Transit
Royal Caribbean
Adventure of the Seas, Allure of the Seas, Anthem of the Seas, Explorer of the Seas, Jewel of the Seas, Mariner of the Seas, Oasis of the Seas, Odyssey of the Seas, Symphony of the Seas, Vision of the Seas, Wonder of the Seas
In Transit (excluding Explorer of the Seas)
Celebrity Cruises
Celebrity Apex, Celebrity Constellation, Celebrity Edge, Celebrity Equinox, Celebrity Millenium, Celebrity Reflection, Celebrity Summit
In Transit
Carnival Cruises
Carnival Freedom, Carnival Magic, Carnival Pride, Carnival Sunshine, Mardi Gras
In Transit
Viking Cruises
Viking Sea
Home Port
Crystal Cruises
Crystal Symphony, Crystal Serenity
Home Port for Crystal Symphony
Norwegian Cruises
Norwegian Dawn, Norwegian Epic, Norwegian Escape, Norwegian Jewel, Norwegian Sky
In Transit (excluding Norwegian Epic)
MSC Cruises
MSC Armonia, MSC Seashore
In Transit
Disney Cruises
Disney Fantasy
In Transit
Princess Cruises
Caribbean Princess, Regal Princess, Sky Princess
In Transit
Silverseas Cruises
Silver Spirit, Silver Moon
In Transit
Holland America
Nieuw Amsterdam, Rotterdam
In Transit
Oceania Cruises
Oceania Riviera, Oceania Sirena
In Transit
Azamara Cruises
Azamara Quest
In Transit
Sea Dream Yacht Club
Sea Dream I, Sea Dream II
Home Port
Regent Seven Seas Cruises
Seven Seas Explorer, Seven Seas Navigator, Seven Seas Splendor
In Transit
The Yachts of Seabourne
Seabourn Odyssey
In Transit