A travel agent is a person who serves as an intermediary between service providers for travelers, such as airlines, hotels and consumers, and offer advice on transportation options, accommodations and details regarding trip planning. Most travel agents are affiliated to a travel agency but some are self-employed. The tourist transportation department of the Puerto Rico Tourism Company ensures that travel agencies operate under the applicable law and serve as a mediator when difficulties arise with a client.
Click on the link to learn more about the laws and regulations that apply to travel agencies in Puerto Rico.
Local and international travelers can visit off-the-beaten-path locations and historic landmarks through the Island by following the thematic routes endorsed by the Puerto Rico Tourism Company. Each route offers the opportunity to discover more about the culture and history of the Island. Plan your tour with a PRTC certified guide so you don’t miss any of the details in the route or enjoy the route on your own.
Company Name | Application number | Category or type of license | Application Submission date | Fecha de publicación | Name of authorized representative or petitioner | Municipality where Company is stablished | Physical address of the proposed operations location | Mailing address of authorized representative |
---|---|---|---|---|---|---|---|---|
Janelisse Dream Travel, L.L.C. | S-2025-16-AV | Agencia de viajes | 27 de marzo de 2025 | 7 de abril de 2025 | Janelisse Rivera Calderón | Humacao | 126 Ave. Cruz Ortiz Estella, Humacao, PR 00791 | PO Box 571, Las Piedras, PR 00771 |
Desireé Leguillow Pérez h/n/c Viajeology | S-2025-17-AV | Agencia de viajes | 27 de marzo de 2025 | 21 de abril de 2025 | Desireé Leguillow Pérez h/n/c Viajeology | San Juan | 1225 Ave. Ponce de León, PH 1660, San Juan, PR 00907 | Palacio Imperial 1335, Calle Iberos, Toa Alta, PR 00953 |
Proceso para objeciones
Toda persona natural o jurídica que interese objetar la solicitud radicada o que interese comparecer y ser oída con relación a la petición deberá presentar un escrito juramentado detallando los hechos en los que fundamenta su derecho a intervenir y ser oído, dentro de un término de quince (15) días, contados a partir de la fecha de presentación de la solicitud, notificando por escrito al peticionario a su dirección postal y a la Compañía a la siguiente dirección:
Oficina de Servicios y Fiscalización Turística – Secretaría
P.O. Box 9023960
San Juan, P.R. 00902-3960
The Puerto Rico Tourism Company (PRTC), founded in 1970, is a public corporation responsible for stimulating, promoting, and regulating the development of Puerto Rico’s tourism industry.
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